Welcome to CarePortal
Certification Training
Welcome to the CarePortal Certification Training for Child Welfare Professionals, School Personnel, and Community Partners.
​
This self-paced online training is required for individuals submitting requests through the CarePortal platform. During this course, you will learn what CarePortal is, how it strengthens families and supports child well-being, and how to effectively use the system to connect children and families with community resources.
​
The training includes the following modules:
Your CarePortal Account
Creating a Request
Responding to Offers
Managing and Completing a Request
Agency Support
Final Certification
​
Upon successful completion of the training and certification quiz, you will receive authorization to submit requests through CarePortal and will earn 1 hour of Continuing Education Unit (CEU) credit.
​
Thank you for your commitment to serving children and families. We look forward to partnering with you through CarePortal to help meet needs, strengthen families, and prevent children from entering foster care whenever possible.
Estimated Completion Time: 60 minutes
CEU Credit: 1 Hour
Training Format: Self-Paced Online Learning
CarePortal Resources:
Thank you for all you do each day to support children and families. We are grateful for the opportunity to partner with you through CarePortal to connect families with caring community members who want to help.
Before beginning the training, please review the resources below. These tools and guides will help you understand what information is needed to create high-quality CarePortal requests that are clear, actionable, and more likely to receive a timely response from local churches and community responders.